1. Data Controller
The data controller for personal information collected through this website and our workshops is:
If you have any questions or concerns about this policy or the way we handle your information, please reach out to us using the contact details above.
2. What We Collect
We only collect what we genuinely need in order to respond to your enquiries and provide our services.
Enquiry & Contact Information
When you use our contact form or email us directly, you may share your name, email address, phone number, and the content of your message. We collect only what you choose to send.
Workshop Registration Details
When you book a place on one of our workshops, we collect the name and contact details of the attendee, session preferences, and any accessibility notes you choose to share. No sensitive personal data is required.
Website Usage Data
If you have accepted analytics cookies, we collect anonymised data about which pages you visit and how you move through the site. This helps us improve our content. No individual is identified from this data.
3. How We Use Your Information
- To respond to questions and enquiries you send to us through our contact form or by email.
- To process and confirm workshop bookings and keep you informed of session details or changes.
- To send you information about upcoming sessions or community events if you have asked us to, and to honour requests to stop.
- To maintain records of completed sessions for our own administrative purposes, as required by applicable guidance.
- To analyse how the website is used in aggregate form, so we can improve the information and resources we provide.
We do not use your personal information for advertising purposes or share it with partners for their own marketing.
4. Legal Basis for Processing
We process personal information on the following grounds:
Contractual Necessity
To fulfil a workshop booking or respond to a service enquiry you have initiated.
Legitimate Interests
To maintain records, improve our services, and ensure the security of our systems, where these interests are not overridden by your rights.
Consent
Where you have given us permission to send workshop updates or to place optional cookies on your device. You may withdraw consent at any time.
Legal Obligation
Where Thai law or other applicable regulations require us to retain or provide certain information.
6. How Long We Keep Your Data
We hold personal information only for as long as it is needed for the purpose it was collected, or as required by law. As a general guide:
| Type of data | Retention period |
|---|---|
| General enquiries | 12 months from last contact |
| Workshop booking records | 3 years from the date of the session |
| Community membership records | Duration of membership + 1 year |
| Anonymous analytics data | Up to 24 months in aggregated form |
After these periods, data is securely deleted or anonymised. You may also request deletion at any time (see Your Rights below).
7. Your Rights
Depending on applicable law, you may have the right to:
Access
Request a copy of the personal information we hold about you.
Correction
Ask us to update inaccurate or incomplete information.
Erasure
Request deletion of your data where there is no overriding reason to keep it.
Objection
Object to processing based on legitimate interests or for direct marketing.
Restriction
Ask us to limit how we use your data while a query is being resolved.
Portability
Receive data you have provided to us in a commonly used format.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
8. Security
We take reasonable and appropriate steps to protect personal information from unauthorised access, disclosure, alteration, or loss. These include using secure, encrypted connections for data in transit and limiting access to personal data to staff who need it to carry out their work.
No method of electronic transmission or storage is completely without risk. If you believe your information has been compromised, please contact us immediately so we can act promptly.
9. Children
Our workshops and website are designed for adults, typically those with an interest in family legacy and estate organisation. We do not knowingly collect personal information from anyone under the age of 18. If you believe we have inadvertently done so, please contact us and we will promptly delete the information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in how we work or in applicable regulations. When we make changes, we update the date at the top of this page. We encourage you to review this page periodically. If any change significantly affects how we handle your data, we will let you know through a notice on our website or by email where appropriate.
11. Contact
For any privacy-related queries, please reach us through: